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Privacy Policy

Effective Date: 08.10.2025

Welcome to M&M Hermetic Mastery (“we,” “us,” “our”).


We respect your privacy and are committed to protecting your personal data.


This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.mmhermeticmastery.com, register for our courses or workshops, or subscribe to our communications.

By using our website, you agree to this policy. If you do not agree, please discontinue use of our site.

 

1. Who We Are

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M&M Hermetic Mastery is a spiritual education and training provider offering in-person and online courses, workshops, and events led by Manuela Hecht and Michael Lamb.
Our website is hosted on Wix.com Ltd., which provides the online platform that allows us to offer our services. Your data may be stored through Wix’s data storage, databases, and general Wix applications, all secured behind firewalls and protected with SSL encryption.

 

2. Information We Collect

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A. Personal Information

We collect the following information when you interact with our website:

  • Name and contact details (email, phone number, address)

  • Billing and payment details (processed securely via Wix Payments, Stripe, or PayPal)

  • Course registration details (selected course, date, preferences)

  • Communication preferences (newsletter opt-in, updates)

  • Messages sent through our contact form or email\

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B. Automatically Collected Information

When you visit our site, Wix automatically collects:

  • IP address

  • Browser type and device

  • Pages viewed and time spent on the site

  • Location (country/region)

  • Cookies and tracking data (see Section 6)

This helps us analyze traffic, improve user experience, and maintain site performance.

 

3. Why We Collect Your Data

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We collect this information to:

  • Process bookings, payments, and confirmations

  • Deliver courses, digital content, and communications

  • Respond to questions or customer support requests

  • Send service-related or marketing emails (only with your consent)

  • Improve our website and offerings

  • Comply with legal obligations

We only collect and process the minimum amount of data necessary to fulfill these purposes.

 

4. Legal Basis for Processing (Under GDPR)

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If you are located in the European Union (EU) or United Kingdom (UK), we process your personal data under one or more of the following legal bases:

  • Contractual necessity: to fulfill services you request (e.g., course registrations).

  • Consent: for newsletters, marketing, or optional updates (you may withdraw at any time).

  • Legitimate interests: to improve our website and services.

  • Legal obligation: to comply with tax or regulatory requirements.

 

5. How We Store and Protect Your Data

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Your data is securely stored on Wix servers (located in the United States, Europe, and other jurisdictions offering adequate protection under GDPR).
Wix complies with EU–US Data Privacy Framework and uses advanced security measures including HTTPS, encryption, and firewalls.

We do not store full credit-card details. Payments are handled securely by Wix Payments, Stripe, or PayPal, all of which are PCI DSS Level 1 compliant.

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.

 

6. Cookies and Tracking

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Our website uses Wix cookies and similar technologies to:

  • Remember your preferences

  • Improve performance and analytics

  • Enable secure log-ins and course registrations

  • Deliver personalized experiences

You can control cookie settings at any time through the Wix Cookie Banner that appears when you first visit our site.
By clicking “Accept,” you consent to our use of cookies. You can withdraw consent through your browser or the banner’s “Cookie Settings.”

 

7. Email Marketing & Newsletters

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If you subscribe to our newsletter or updates:

  • We will only email you with your explicit consent.

  • Emails are managed through Wix Email Marketing or equivalent GDPR-compliant service.

  • Each email includes an “Unsubscribe” link allowing you to withdraw consent at any time.

We may send:

  • Workshop announcements

  • Special offers or course bundles

  • Free educational content and updates

We do not share your email with third parties for marketing.

 

8. Sharing of Information

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We may share data only with trusted third parties necessary to run our services, such as:

  • Wix.com Ltd. (website hosting and analytics)

  • Payment processors: Wix Payments, Stripe, PayPal

  • Email marketing tools: Wix Email Marketing

  • Legal authorities (if required by law)

All partners follow strict confidentiality and data-protection agreements.

We never sell or rent your personal information.

 

9. International Transfers

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As we operate globally, your data may be processed in other countries.
Wix ensures adequate protection through GDPR-approved mechanisms (such as Standard Contractual Clauses and Data Privacy Framework certifications).

 

10. Your Rights (Under GDPR and UK Data Protection Law)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (“Right to be Forgotten”)

  • Withdraw consent to marketing at any time

  • Object to data processing for legitimate interests

  • Request a copy of your data (“Data Portability”)

To exercise these rights, please contact us at MMHermeticMastery@gmail.com
We respond to all legitimate requests within 30 days.

 

11. Third-Party Links

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Our site may contain links to other websites, such as YouTube, Facebook, or Instagram.
We are not responsible for their content or privacy practices. Please review their privacy policies separately.

 

12. Data Retention

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We retain:

  • Booking and payment records – for up to 7 years (for legal/tax compliance)

  • Email communications – until you request deletion

  • Marketing subscriptions – until you unsubscribe

When data is no longer required, it is securely deleted or anonymized.

 

13. Children’s Privacy

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Our website and services are not intended for children under 16 years of age.
We do not knowingly collect data from minors. If you believe we have unintentionally collected such data, please contact us to remove it.

 

14. Changes to This Policy

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We may update this Privacy Policy periodically.
All updates will appear on this page with a revised “Effective Date.”
We encourage you to review it regularly.

 

15. Contact Us

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If you have any questions, concerns, or requests regarding your personal data, please contact us:

M&M Hermetic Mastery
Email: MMHermeticMastery@gmail.com
Website: www.mmhermeticmastery.com
Registered in: Australia

Terms & Conditions

Effective Date: 08.10.2025

Website: www.mmhermeticmastery.com

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Welcome to M&M Hermetic Mastery (“we,” “us,” “our”).


These Terms & Conditions govern your use of our website, online courses, workshops, events, and related services.
By accessing or purchasing from our site, you agree to these terms in full.
 

Please read them carefully before using our services.

 

1. About Us

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M&M Hermetic Mastery is an international spiritual education platform co-founded by Manuela Hecht and Michael Lamb, offering Hermetic teachings, online courses, live workshops, and private spiritual training.

Our website is hosted by Wix.com Ltd., which provides the online platform enabling us to sell courses, share content, and connect with our community.

 

2. Use of Our Website

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By using this website, you confirm that:

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  • You are at least 18 years old (or have parental consent if younger).

  • You will not use our site for unlawful purposes or in violation of any local laws.

  • You agree not to copy, reproduce, or distribute any content without prior written consent.

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We reserve the right to restrict or terminate access if these conditions are violated.

 

3. Courses, Workshops, and Events

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A. Online Courses

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When purchasing an online course (live or pre-recorded):

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  • Access is granted for personal, non-commercial use only.

  • You may not share, copy, or resell any course material.

  • Access duration (e.g., lifetime, 12 months, etc.) is stated at the time of purchase.

  • You are responsible for ensuring you have a stable internet connection and suitable device to access the materials.

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B. In-Person Workshops or Retreats

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When you register for an in-person training:

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  • A deposit or full payment may be required to secure your place.

  • You are responsible for your own travel, insurance, and accommodation unless otherwise stated.

  • Workshop content may include physical, mental, and emotional exercises; by participating, you acknowledge personal responsibility for your well-being.

  • Please inform us in advance of any medical, emotional, or physical conditions that may affect your participation.

 

4. Payments

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All prices are listed in [AUD / EUR and USD] and include applicable taxes unless stated otherwise.

We accept payments via:

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  • Wix Payments

  • Stripe

  • PayPal

  • Direct bank transfer (for private sessions, by arrangement)

 

All payments are processed securely.
By completing a purchase, you authorize us (and our payment processors) to charge your chosen payment method for the total amount due.

 

5. Refunds and Cancellations

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We understand life can change — and we handle cancellations fairly and respectfully.

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A. Online Courses

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  • Due to the nature of digital content, refunds are not available once access to the course has been granted, unless required by law.

  • If you experience technical issues, please contact us — we’ll help you resolve them.

 

B. In-Person Workshops

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  • Deposits are non-refundable but may be transferred to a future event (at our discretion).

  • Cancellations made 30+ days before the event may be eligible for a partial refund.

  • No refunds are issued for cancellations made within 14 days of the start date or for non-attendance.

  • If we cancel an event (e.g., due to unforeseen circumstances), you will receive a full refund or credit toward another workshop.

 

C. Private Healing Sessions

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  • Sessions may be rescheduled up to 48 hours before the appointment.

  • Late cancellations or missed appointments may be charged in full.

 

All refund and transfer requests must be submitted in writing to MMHermeticMastery@gmail.com

 

6. Intellectual Property

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All materials provided by M&M Hermetic Mastery — including videos, texts, audio files, diagrams, meditations, and teachings — are protected by copyright and intellectual property law.

 

You may:

  • Use materials for personal study and spiritual development only.
    You may not:

  • Copy, share, upload, or distribute any content without written consent.

  • Record or reproduce workshops, meditations, or classes unless explicitly permitted.

Violation of this clause may result in revoked access and potential legal action.

 

7. Disclaimer

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Our teachings and healings are intended for spiritual, educational, and self-development purposes.
They are not medical, psychological, or financial advice.

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By participating, you acknowledge:

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  • You are responsible for your own physical, mental, and emotional well-being.

  • You will not hold M&M Hermetic Mastery, its founders, or facilitators liable for any outcomes resulting from your participation.

 

Always consult a qualified healthcare provider for medical or psychological concerns.

 

8. Limitation of Liability

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To the fullest extent permitted by law:

  • M&M Hermetic Mastery is not liable for any direct, indirect, or consequential loss arising from use of our services or website.

  • We are not responsible for technical interruptions, software issues, or third-party failures (e.g., payment platforms, internet access).

Your sole remedy for dissatisfaction is to discontinue using our website or services.

 

9. Privacy & Data Protection

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Your privacy is important to us.
Please review our Privacy Policy to understand how we collect and use your personal data.

By using our services, you consent to data collection and processing in accordance with our Privacy Policy and Wix’s Data Protection Framework.

 

10. Testimonials and Media

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By attending workshops or sessions, you may be photographed or recorded (with consent).
We may use photos or testimonials for promotional purposes on our website or social media.
If you prefer not to appear in any media, please inform us in writing before or during the event.

 

11. External Links

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Our website may include links to external sites (e.g., YouTube, Instagram, Facebook).
We do not control or endorse their content and are not responsible for their practices.
Use of third-party websites is at your own risk.

 

12. Governing Law

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These Terms are governed by the laws of Australia, without regard to its conflict of law principles.
Any disputes shall be handled in that jurisdiction.

 

13. Changes to These Terms

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We may update these Terms & Conditions periodically to reflect changes in our operations, legal requirements, or services.
All updates will be posted on this page with a revised “Effective Date.”
Continued use of our website after updates constitutes acceptance of the new terms.

 

14. Contact Us

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For any questions about these Terms or our services, please contact us:

M&M Hermetic Mastery
Email: MMHermeticMastery@gmail.com
Website: www.mmhermeticmastery.com

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